August 2017 to Present
Chief Medical Officer and Principal
As a principal stakeholder and the Chief Medical Officer at AB Med Healthcare Solutions, I play a pivotal role in steering the organization towards its strategic objectives while ensuring operational excellence. My managerial portfolio encompasses:
- Talent acquisition and development, specifically recruiting a capable cadre of physicians and nurses
- Leading marketing initiatives to enhance brand presence and client engagement
- Overseeing the creation and dissemination of medical literature that underscores our commitment to evidence-based practice
On the client servicing frontier, I orchestrate a suite of comprehensive healthcare solutions tailored to meet our clientele's diverse needs, including government agencies, private health systems, and international entities. Our client-oriented offerings include:
- Medical direction and clinical provider oversight to ensure adherence to high-quality healthcare standards
- Hospital and clinic practice management to optimize operational efficiencies and patient satisfaction
- Generation of robust medical protocols that are easily adaptable to the varying requirements of different healthcare settings
With a well-rounded international outlook, I extend our healthcare management and consulting expertise to overseas clients in the security, humanitarian, and development sectors. This global engagement entails addressing unique healthcare challenges posed by different geopolitical landscapes.
Furthermore, I maintain an active clinical practice within the facilities managed by AB Med, which not only keeps me grounded in practical healthcare delivery but also provides an avenue for continuous professional growth and learning.
Under my stewardship, AB Med efficiently coordinates the efforts of approximately 3,000 doctors monthly across three continents and 41 states within the USA, a testament to our broad reach and effective organizational management. August 2017 to February 2023
Chief Medical Officer
At AB Healthcare, I embraced the mantle of Chief Medical Officer, orchestrating the medical and operational dynamics of a group of privatelyowned entities—including a medical staffing agency (AB Staffing), a Vendor Management Services organization (Adaptive Workforce Solutions), and a Program Management entity (AB Med Healthcare Solutions). This collaborative network channeled its resources to generate an annual business volume of approximately $150 million, extending its services across 50 US states and 11 countries. Our distinguished clientele comprised Federal Agencies like the VA and IHS, state public health organizations, NGOs, and private hospital systems.
My daily conduct as CMO entailed:
- Robust management and vigilant oversight of a substantial medical staff comprising around 3,000 physicians and 10,000 nurses, ensuring adherence to the highest standards of medical practice and patient care
- Engaging in client acquisition and conflict resolution, fortifying client relationships, and ensuring seamless service delivery amidst varying client expectations and project scopes
- Navigating the complexities of project management and legal disputes, demonstrating a keen understanding of contractual obligations and legal frameworks within the healthcare domain
- Spearheading initiatives aimed at process optimization, client satisfaction, and overall organizational growth
My tenure at AB Healthcare culminated as two of the entities were successfully sold, transitioning me into a new chapter as the owner of AB Med, where I continued to channel my medical leadership and entrepreneurial acumen towards advancing healthcare delivery and management. October 2009 to Present
Expedition, Medical Intelligence, and Remote
Medicine Doctor/Co-Founder
As a co-founder and a physician specializing in remote medicine at Adventure Doc, I strive to extend medical intelligence and healthcare solutions across geographically challenging terrains worldwide. The core of my responsibilities revolves around:
- Orchestrating global operations, particularly in austere locations, while adhering to the highest medical standards and ensuring the well-being of all involved parties
- Generating precise medical intelligence and public health evaluations to inform and guide medical interventions and client decision-making
- Comprehensive management of medical personnel, encompassing recruitment, training, performance evaluation, and necessary disciplinary actions
- Drafting and implementing clinic and field-level care protocols to ensure optimal medical response in diverse and challenging settings
- Overseeing the logistics of medical supply procurement and international repatriation of sick and injured patients, ensuring a seamless operation even in the most demanding situations
- Coordinating international travel and shipping of medical goods for clinical providers, adhering to all regulatory and compliance standards
- Producing situational threat reports to keep all stakeholders informed and prepared for any contingencies
The flexible nature of our operations requires me to supervise a medical staff of 8 to 100, adjusting to the surge and tempo of each project. My role at Adventure Doc is not just about navigating the complexities of remote medicine but about delivering reliable medical solutions wherever they are needed the most, showcasing a blend of medical expertise, operational efficiency, and client-focused service. August 2020 to Present
Public Health Medical Director
In my capacity as the Public Health Medical Director for Cochise County Health and Social Services, I have the responsibility of overseeing the clinical public health domains of the county. This role, performed through AB Med, encompasses a spectrum of responsibilities:
- Steer the implementation and oversight of vital public health programs, including vaccination drives, infectious disease management (e.g., Tuberculosis), clinical correctional medicine, and various disease prevention initiatives
- Spearhead public health campaigns aimed at elevating the county's health status and fostering a well-informed and health-conscious community
- Serve as the designated medical director for Emergency Preparedness and Search/Rescue services, ensuring readiness and effective response during emergencies
- Provide authoritative guidance and direct supervision across clinical public health operations, aligning them with both local and federal health standards
- Foster collaborations with local healthcare providers, government agencies, and community organizations to ensure a concerted approach toward addressing public health challenges
- Evaluate and adapt public health strategies based on emerging data, trends, and community needs, maintaining a dynamic and effective public health framework for the county
This role demands a blend of clinical acumen, administrative prowess, and a profound understanding of public health dynamics. It's a domain where medical expertise intersects with community engagement to promote a healthier, safer, and more resilient Cochise County. August 2019 to January 2021
Doctor with Artificial Intelligence Platform
Embarking on an innovative venture with K Health, I embraced the role of a medical doctor on a pioneering telemedicine platform. This initiative is propelled by an artificial intelligence engine designed to interact with and diagnose patients remotely, merging technology with human expertise to deliver proficient healthcare services. Below are the principal aspects of my engagement:
- AI Assisted Diagnoses: Operated in tandem with an AI-driven diagnostic system, reviewing and validating the AI-generated diagnoses, ensuring both accuracy and relevance in real-time patient interactions
- Patient Interaction: Engaged with patients post AI interaction to confirm the diagnosis, thus offering a human touch and assuring patients of the care they were receiving
- Prescription and Referrals: Generated prescriptions, referrals, and additional orders based on the confirmed diagnoses, aligning with the standards of care and regulatory frameworks of multiple states
- Algorithm Review: Contributed to the continuous improvement of the AI diagnostic engine by providing feedback and insights on algorithm performance, fostering an environment of iterative enhancement
- Multi-State Operations: Flexibly navigated the regulatory landscapes of multiple states, ensuring compliance with each state's medical practice statutes owing to my multi-state licensure
- Remote Healthcare Delivery: Adapted to the dynamics of remote healthcare delivery, operating from a home office in a synchronous model, showcasing adaptability and a commitment to delivering quality healthcare regardless of the physical locale
This tenure with K Health not only signified a forward stride in blending AI with medical practice but also underscored the potential for telemedicine in expanding the reach of healthcare services. The intersection of technology and healthcare witnessed through this platform has instilled a deeper understanding of the progressive pathways that modern healthcare can traverse, reinforcing the potential for technological augmentation in medical practice. August 2019 to Present
Austere and Humanitarian Medicine Subject Matter Expert
Fostering a culture of readiness and resilience in austere and humanitarian medical scenarios, my role with Global Emergency Group stands as a testament to the proactive dissemination of vital knowledge. Through a blend of theoretical education and practical scenarios, I am instrumental in enhancing the proficiency of diverse cohorts in managing medical exigencies in challenging environments. Here's a snapshot of the roles undertaken:
- Educational Lectures: Conducted insightful lectures on austere medicine tailored for non-medical personnel, demystifying complex medical principles into actionable knowledge
- Scenario Supervision: Orchestrated and led a myriad of medically oriented scenarios, offering hands-on experience and real-world insights to attendees, thereby cementing their understanding and adaptability in austere medical situations
- Expert Consultation: Leveraged expertise in austere and humanitarian medicine to provide consultation services, ensuring well-informed decision-making in critical humanitarian projects
- Curriculum Development: Contributed to the development and refinement of course material, ensuring a coherent, relevant, and up-to-date curriculum that meets the dynamic demands of austere and humanitarian medical landscapes
- Diverse Student Engagement: Adapted teaching methodologies to cater to a broad spectrum of students, ensuring the efficient transmission of knowledge regardless of their medical background
- Knowledge Upgradation: Stayed abreast of the latest advancements and best practices in austere and humanitarian medicine, ensuring the delivery of current and pertinent information
The engagement with Global Emergency Group has not only been an avenue for sharing expertise but also a rich source of learning and collaboration. The continual interaction with a variety of learners and professionals has enriched my own understanding and approach towards humanitarian and austere medicine, embodying a mutually beneficial relationship of growth and enlightenment. August 2020 to August 2022
Adjunct Professor, Department of Public Health
Bridging the gap between theoretical knowledge and real-world public health challenges, my tenure at Benedictine University was aimed at cultivating a generation of critically thinking, globally-oriented public health professionals. The synthesis of practical experiences from the field with academic rigor facilitated an enriched learning environment for graduate students. Here are the key responsibilities I undertook:
- Curriculum Development and Instruction: Designed and delivered courses on Public Health Biology and Global Health, translating complex principles into comprehensible lessons. The hybrid model of synchronous and asynchronous delivery ensured flexibility and accessibility for online/remote students
- MPH Program Expansion in Dalian, China: Spearheaded the development and structuring of curriculum and course offerings for the Master of Public Health (MPH) program in Dalian, China, thus contributing to the global extension of Benedictine University's educational reach
- Engagement and Assessment: Fostered an engaging virtual classroom environment that stimulated intellectual curiosity and discussion. Designed and administered assessments to gauge student understanding and to provide constructive feedback
- Academic Advising: Offered academic counseling to students, providing guidance on course selection, academic performance, and career aspirations within the public health sphere
- Cross-Cultural Communication: Navigated the intricacies of cross-cultural communication in an educational setting, especially during the curriculum development for the Dalian, China initiative, ensuring cultural relevance and comprehension
- Continuous Improvement: Solicited feedback from students and peers for continuous improvement in course delivery and content, ensuring the courses remained relevant, interactive, and informative
This role further refined my ability to communicate complex health concepts in an educative manner and expanded my understanding of the global perspectives and challenges in public health education. Through this position, I was also able to contribute to the academic prestige and international footprint of Benedictine University, nurturing a culture of knowledge-sharing and continuous learning. September 2018 to June 2019
Chief Medical Officer
Transitioning from my fruitful endeavor with Dial-A-Doctor in Australia, I embraced the opportunity to shepherd a familiar healthcare delivery model into the American landscape under DoctoRoo. As a cornerstone member of this nascent venture, my role was multi-dimensional, encompassing clinical, educational, and strategic domains to engrain our home medical visit model into a new healthcare ecosystem. Here's a glance at the significant responsibilities and initiatives undertaken during this period:
- Clinical Leadership and Oversight: Oversaw the clinical competencies and practices of our healthcare providers, ensuring a high standard of care and compliance with local healthcare regulations
- Provider Education and Review: Initiated an ongoing educational program to continually hone the skills of our medical staff, coupled with regular reviews to maintain a culture of excellence and adherence to our service ethos
- Client and Partner Engagement: Forged and nurtured robust relationships with clients and strategic partners, laying down a solid foundation for collaborative healthcare delivery
- Business Model Design: Orchestrated the creation and fine-tuning of business models that align with both healthcare best practices and the unique market dynamics of North America
- Healthcare Delivery Strategy: Sculpted a scalable and adaptable healthcare delivery framework, setting the stage for DoctoRoo's ambitious national expansion
- Start-up Growth Navigation: Steered DoctoRoo through the intricate phases of a healthcare start-up, overcoming challenges and leveraging opportunities to progressively build our footprint
- Market Analysis and Adaptation: Conducted thorough market analyses to understand the healthcare landscape, enabling informed decisions and tailor-made strategies for better market penetration and service delivery
The stint at DoctoRoo was a profound learning curve, illuminating the nuances of introducing an established healthcare model into a distinct market. It sharpened my acumen in strategic healthcare leadership, provider education, and startup growth dynamics, invaluable insights that continue to inform my professional journey in healthcare innovation and service delivery. March 2017 to December 2018
Emergency Medicine Doctor
In this pivotal role within the bustling environment of the Veteran's Administration Emergency Department in La Jolla/San Diego, California, I had the privilege of serving the venerable veteran community through diligent emergency medical care. Operating as a locums doctor via AB Med, I became part of a larger medical narrative that held profound significance. The position offered an array of professional experiences and responsibilities:
- Clinical Expertise: Offered rapid, accurate, and compassionate care to a diverse patient population presenting with a broad spectrum of emergencies, harnessing my expertise to ensure optimal outcomes
- High-Volume Operations: Thrived in a high-traffic medical setting with approximately 55,000 visits annually, honing my abilities in swift decision-making and effective patient management
- Collaborative Care Delivery: Engaged in collaborative practice with a multidisciplinary team, enriching patient care strategies and contributing to an enriching learning environment
- Veteran-Centric Care: Focused on delivering tailor-made medical services to meet the unique health needs and concerns of the veteran community, fostering a patient-centered care ethos
- Quality Assurance and Improvement: Engaged in ongoing quality assurance and improvement activities, striving for operational excellence and enhanced patient satisfaction
- Mentorship and Education: Contributed to an environment of continuous learning and professional development, sharing insights and experiences with peers and junior staff
- Contractual Adaptability: Demonstrated adaptability and commitment by seamlessly integrating into a contractual role through AB Med, ensuring consistent delivery of high-quality emergency care
- Emergency Department Protocols: Adhered to and provided feedback on emergency department protocols, aiding in the maintenance of a safe and efficient treatment environment
The tenure at the Veteran's Affairs Hospital was not just a role but a heartfelt service, where each day reiterated the honor of serving those who have served. It further refined my clinical acumen, enriched my understanding of veteran-centric care, and underscored the importance of collaborative practice in emergency medical settings. January 2017 to September 2017
Director of Emergency Medicine
Embarking on a meaningful journey to enhance the emergency medical services within the Colorado River Indian Tribes region, my Director of Emergency Medicine role was a blend of clinical expertise and administrative acumen. This position provided a platform to enact impactful health policies and extend immediate medical care to the community, ensuring a holistic healthcare approach. Here are the key aspects of my tenure:
- Administrative Oversight: Engaged in a plethora of administrative tasks, including liaising with tribal health boards, community stakeholders, EMS, and Police. Participated actively in executive committees, playing a significant role in decision-making and strategic planning
- Administrative Oversight: Engaged in a plethora of administrative tasks, including liaising with tribal health boards, community stakeholders, EMS, and Police. Participated actively in executive committees, playing a significant role in decision-making and strategic planning
- Procedure and Protocol Design: Devised and executed comprehensive procedures and protocols for both hospital and clinic settings to ensure a standardized, high-quality emergency care delivery
- Physician Supervision: Overseen a dedicated medical staff of 8-15 individuals, providing guidance, support, and performance evaluations to ensure the highest level of patient care and professional development
- Community Engagement: Fostered strong relations with community stakeholders, ensuring their needs and expectations were met and incorporated their feedback into service enhancements
- Cross-functional Liaison: Acted as a bridge between various departments and external entities, ensuring seamless communication and coordination to uphold the standards of emergency care
- Remote Medical Oversight: Supervised emergency medical services at multiple satellite clinic locations, adapting strategies to meet the unique demands of each setting
- Healthcare Advocacy: Advocated for the healthcare needs of the local community, working towards improving the emergency medical infrastructure and resources
This role brought forth the challenges and rewards of leading emergency medical services in a culturally rich yet resource-constrained setting. It honed my ability to adapt, innovate, and collaborate across various sectors to achieve a common goal of improved public health and emergency readiness. September 2015 to Present
Emergency Medicine Doctor
In the heart of Southern Louisiana, at Chabert Medical Center, I have been serving as an Emergency Medicine Doctor in a bustling 35,000 annual visit ED. Initially joining as a locum tenens, I transitioned to a permanent role before reverting back to a locum position, embodying adaptability throughout these phases. Key highlights include:
- Emergency Care: Efficiently provided critical care in a high-paced emergency department, addressing a vast array of medical emergencies
- Educational Supervision: Guided and supervised resident doctors and medical students, fostering a conducive learning environment
- Collaborating Physician: Collaborated with multiple physician extenders, ensuring quality patient care and effective teamwork
- Clinical Leadership: Played a part in refining clinical protocols for enhanced patient care efficiency
This tenure has been a rich blend of clinical practice, education, and collaboration, each day bringing forth new challenges and learning experiences in the emergency medical sphere. September 2015 to January 2016
Telemedicine Doctor
At Doctor on Demand, I embraced the evolving realm of telemedicine, providing patient care in a synchronous virtual setting right from my home office. Servicing a patient base across multiple states, this role was a nod to modern healthcare delivery. Key facets include:
- Virtual Consultations: Conducted real-time virtual consultations, navigating through medical concerns and providing apt solutions
- Multi-State Practice: Adapted to the legal and medical guidelines of practicing across different states, ensuring compliance and quality care
- Remote Diagnosis: Effectively utilized the telemedicine platform to diagnose and advise patients, demonstrating the efficacy of digital healthcare
This brief yet impactful tenure underscored the potential of telemedicine in making healthcare more accessible and streamlined. July 2015 to August 2015
Emergency Medicine Doctor
At the nascent stage of Green Valley Hospital, I contributed as an Emergency Medicine Doctor to launch their Emergency Department (ED), serving as a locum tenens physician. Being among the pioneer medical staff, I was instrumental in:
- ED Setup: Aided in establishing initial patient flows, metrics, and guidelines to ensure a functioning and efficient emergency department
- Patient Care: Attended to a daily influx of 30-50 patients, delivering prompt and accurate medical care during the hospital's initial days
- Protocol Development: Contributed to the design and implementation of operational protocols, laying a solid foundation for the ED's future
This short-term engagement was pivotal in setting the operational tone for the new emergency department, ensuring a patient-centric and effective setup. March 2014 to July 2015
Associate Medical Director
Served as the Medical Director across 17 outpatient clinics encompassing diverse specialties like obstetrics/gynecology, urgent care, pediatrics, adult/geriatrics, and family medicine. My role blended administrative oversight with clinical duties, ensuring seamless operations and quality patient care. Key responsibilities included:
- Staff Management: Supervised a robust team of around 55-70 doctors, nurse practitioners, and over 100 medical assistants, handling recruitment, training, and disciplinary actions
- Clinical Governance: Spearheaded the establishment of clinical best practices and governance protocols to maintain high standards of care across all clinics
- EMR Training: Conducted training sessions for Electronic Medical Record (EMR) systems, ensuring staff were adept at utilizing this critical tool
- Organizational Goal Setting: Played a pivotal role in defining and pursuing organizational goals, aligning clinical operations with the broader mission
- Community Engagement: Acted as a liaison with community stakeholders to foster a positive relationship and ensure the clinics met local health needs
- Clinical Duties: Balancing administrative responsibilities with hands-on clinical duties to ensure an in-depth understanding of day-to-day operations and patient care challenges
Through this position, I strengthened the operational backbone of the clinics, ensuring a patient-centered approach while meeting organizational objectives. July 2014 to February 2015
Contract Medical Officer
Engaged in a dual capacity both as a locum tenens through AB Healthcare and a direct federal employee with Indian Health Services (IHS), I provided medical services in a remote area of Southern Arizona catering to an underserved Native American population. My responsibilities encompassed:
- Clinical Supervision: Overseeing multiple satellite clinics, ensuring the delivery of quality healthcare amidst the challenging rural setting
- Inpatient Assistance: Extending support on the inpatient side, working diligently to address the unique healthcare needs of the community
- Community Outreach: Engaging with the local community to better understand and meet their healthcare requirements, striving to bridge healthcare disparities
- Interdepartmental Coordination: Coordinating with other medical departments to ensure a holistic approach to patient care and resource availability
- Volume Management: Managed the medical needs and emergencies in a setting with an annual patient volume of approximately 12-13,000
This role offered a profound insight into healthcare delivery in underserved areas, enriching my understanding and ability to adapt to diverse healthcare settings. October 2013 to Present
Locums Emergency Medicine Doctor
My journey at EM Care centered around serving as a locum emergency medicine and inpatient physician at a rural hospital poised on the cusp of Arizona and Mexico. Here, my days unfolded as the sole physician on duty in an ED, meeting the healthcare needs of a diverse patient pool:
- Bilingual Engagement: Conducted the majority of patient interactions in Spanish, attuning to the linguistic and cultural nuances of the border community
- Single Coverage Responsibility: Shouldered the full scope of medical care in a bustling ED with an annual volume of 17,000 in one facility and 19,000 in another facility located in Parker, Arizona
- Rural Healthcare Dynamics: Navigated the unique challenges associated with rural healthcare delivery, ensuring a seamless continuum of care for both emergency and inpatient settings
- Cross-Border Medical Expertise: Bridged geographic and linguistic barriers to provide critical emergency medical services, acting as a crucial medical contact point in the region
Through this role, I honed my capability to adapt to dynamic clinical environments, ensuring robust healthcare delivery in resource-limited, linguistically diverse settings. November 2013 to December 2013
Locums Emergency Medicine and Inpatient Doctor
During my tenure at Choctaw IHS, I embraced the role of a locum tenens doctor via Global Medical Staffing, delivering a blend of emergency medicine and inpatient services to an underserved Native American community. Here's a glimpse of the pivotal services I extended:
- Holistic Medical Services: Balanced the exigencies of emergency medicine with the steady, nurturing care essential for inpatients, ensuring a spectrum of medical needs were met with diligence and empathy
- Emergency Medicine: Provided critical emergency care in a department catering to an average of 11,000 patients annually, addressing a gamut of medical urgencies with precision and expedience
- Inpatient Care: Oversaw an inpatient census averaging four individuals daily, providing ongoing medical care, monitoring, and health assessments to ensure optimal recovery pathways
- Community Health Impact: Extended essential medical services to a demographic characterized by healthcare disparities, contributing to a tangible betterment of community health outcomes
This brief but impactful engagement further solidified my commitment to addressing healthcare inequities and affirmed the vital role of accessible emergency and inpatient services in enhancing community health landscapes. April 2013 to November 2013
Clinical Director
At Dial A Doctor, I orchestrated a "house call" style practice, melding private medical expertise with governmental subsidies provided by the Australian Healthcare System. My roles encompassed a rich spectrum of managerial and clinical responsibilities:
- Clinical Supervision: Extended meticulous clinical supervision to both attending and junior doctor levels, fostering a culture of continuous improvement and adherence to best practice protocols
- Quality Assurance & Control: Conducted regular chart reviews and audits to monitor and enhance the quality of medical services delivered, ensuring alignment with established healthcare standards
- Public Health Management: Engaged in public health management initiatives to foster better health outcomes within the community, acting as a liaison between the practice and public health agencies when necessary
- Protocol Design & Implementation: Led the design and implementation of robust clinical protocols, streamlining processes for improved efficiency and patient care
The experience reinforced the symbiotic relationship between private practice and public health, driving improved healthcare accessibility and quality within a unique medical service delivery model. March 2013 to October 2013
Medical Superintendent
As the Medical Superintendent, I spearheaded medical services across a region in Australia comparable in size to Vermont, steering the operations of a 28-bed hospital and two satellite primary care clinics situated in remote areas. My scope of responsibilities bridged administrative and clinical domains within a team framework of 50-60 clinical providers and 15 supporting personnel:
- Budget Management: Administered an annual budget of around 14 million AUD, ensuring optimal allocation of resources to meet healthcare service demands
- Public Health Oversight: Guided the region's public health initiatives, reacting adeptly to health crises such as a Dengue fever outbreak, leading both the clinical and public health responses with a strategic outlook
- Operational Supervision: Rendered comprehensive oversight to all medical services, ensuring streamlined operations and quality healthcare delivery
- Community Liaison: Functioned as a vital liaison between government entities and local private clinicians, fostering a collaborative approach toward district public health goals
This role posed a dynamic challenge, blending clinical, administrative, and public health efforts to ensure the well-being of a diverse and geographically dispersed community. Through strategic liaisons and proactive management, I was instrumental in enhancing healthcare service delivery across the region. January 2013 to February 2013
Locums Emergency Medicine Doctor
Engaged as a locum tenens physician through Global Medical Staffing, I provided a blend of emergency medicine and inpatient services to an underserved Native American community in Mississippi:
- Emergency Medicine: Delivered crucial emergency care, swiftly diagnosing and managing a myriad of acute conditions to stabilize patients in a critical setting
- Inpatient Care: Extended care beyond the emergency room into inpatient settings, ensuring comprehensive medical management and recovery support
- Community Health: Addressed the healthcare needs of a marginalized community, bridging gaps in medical access and delivery
This short-term engagement underscored the importance of flexible medical service delivery in remote and underserved areas, ensuring immediate and ongoing care to those most in need. December 2011 to December 2012
Medical Director/Remote Reliever
Engaged on a one-year locum tenens contract with Global Medical Staffing, I balanced a blend of administrative and clinical roles to advance healthcare delivery in this remote setting:
- Acute Primary Care Clinic Leadership: Entrusted as the Director of the Acute Primary Care (APC) clinic, I orchestrated the design and launch of this establishment. Remarkably, under my stewardship, the clinic blossomed into the most profitable public clinic in Queensland within a mere three months
- Team Management: Diligently managed a multidisciplinary team comprising 4 doctors, 8 nurses, and 3 support staff, promoting a conducive and collaborative work environment
- Budgeting and EHR Implementation: Crafted the APC budget and spearheaded the transition to electronic health records, significantly modernizing and streamlining clinic operations
- Billing Management: Oversaw billing operations ensuring accurate and timely financial processing, which contributed to the clinic's remarkable financial performance
- Remote Healthcare Delivery: Embarked on single-coverage assignments in distant areas of Northern Queensland, providing comprehensive care encompassing emergency, inpatient, primary, and aeromedical/telemedical medicine
- Diverse Population Care: Rendered healthcare services to a diverse patient population, including native Aboriginal communities, both in urban centers and remote clinics
This role illustrated the potent synergy of administrative acumen and clinical expertise in optimizing healthcare delivery in both centralized and remote settings, paving the way for enhanced community health outcomes. May 2010 to November 2011
Emergency Medicine Doctor
At Summit Regional Medical Center, I committed my expertise as a per diem physician, navigating the challenges and demands of a 28,000 volume ED within a rural setting in the White Mountains of Arizona:
- Clinical Supervision: Played a pivotal role in nurturing the next generation of medical professionals by supervising resident doctors, medical students, and physician extenders, ensuring a high standard of care and a conducive learning environment
- Emergency Medicine: Delivered prompt, accurate, and compassionate care in the fast-paced emergency department, addressing a wide range of medical emergencies and ensuring optimal patient outcomes
- Rural Healthcare: Adapted to the unique demands of rural healthcare, bridging resource gaps and ensuring accessible, high-quality medical services to the community
My tenure at Summit Regional Medical Center embodied the essence of community-centric healthcare, fostering a culture of excellence and learning amidst the dynamic landscape of rural emergency medicine. April 2010 to December 2011
Locums Rural Medicine Doctor
At White Mountain Regional Medical Center, I embraced the responsibility as the sole doctor in a rural, critical access facility, navigating both emergency and inpatient care domains. This position was contracted through Coast to Coast Health Care:
- Continuous Coverage: Undertook extensive 72-96 hour shifts ensuring round-the-clock medical care for the community, displaying endurance and a high level of dedication
- Dual Role: Seamlessly transitioned between emergency medicine and inpatient care roles, ensuring a continuum of care for patients in varied states of health
- Patient Care: Managed an inpatient census of 3-5 with an annual ED patient volume of 8,000, showcasing adaptability and proficiency in addressing diverse medical needs
- Rural Healthcare Delivery: Adapted to the resource-limited setting, leveraging a broad spectrum of medical knowledge to provide comprehensive care amidst rural healthcare challenges
My engagement at White Mountain Regional Medical Center demonstrated a deep commitment to bridging healthcare gaps in rural settings, ensuring that quality medical care was accessible to all. October 2010 to December 2011
Urgent Care Doctor
At Northwest Medical Center Urgent Care Clinics, I served as an Urgent Care Doctor across various clinic locations in Tucson, including Green Valley. My responsibilities entailed:
- Patient Care: Delivered prompt and precise urgent care services to an extensive patient base, managing a case load of approximately 3-4 patients per hour over twelve-hour shifts
- Multi-Location Operations: Adapted to the operational and patient care protocols across various clinic settings, ensuring consistency in service delivery and patient satisfaction
- Triage & Rapid Assessment: Performed triage and rapid assessments to prioritize care based on the severity of conditions presented, showcasing a strong acumen for critical decision-making under pressure
- Collaborative Care: Worked cohesively with a multidisciplinary team to ensure comprehensive care delivery, fostering a culture of collaboration and continuous learning
The experience at Northwest Medical Center broadened my understanding of urban urgent care dynamics and honed my skills in delivering expedient and effective care in a high-turnover clinical setting. August 2009 to December 2011
Locums Emergency Medicine Doctor
In the rural setting of Holy Cross Hospital, situated on the Arizona/Mexico border, I offered my services as a Locums Emergency Medicine Doctor through Team Health. My responsibilities included:
- Patient Care: Rendered emergency medical care to a diverse patient population, with the majority of interactions conducted in Spanish, demonstrating linguistic competency in a medical setting
- Physician Extender Supervision: Oversaw physician extenders, ensuring adherence to hospital protocols and the delivery of high-quality emergency care
- Cross-Cultural Communication: Navigated cross-cultural and linguistic barriers to provide empathetic and effective care to a largely Spanish-speaking population
- Operational Management: Adapted to the fast-paced and high-stress environment of a critical access hospital, ensuring seamless operations during emergency scenarios
This role demanded a blend of medical expertise, linguistic skills, and the ability to swiftly adapt to a unique rural healthcare environment, enriching my professional spectrum in emergency medicine. June 2006 to June 2009
Resident Doctor/Chief Resident
Embarked on my professional medical journey in Chicago, where I accomplished my residency in Family Medicine at the esteemed Advocate/Christ Family Medicine Residency program. My tenure comprised:
- Core Medical Training: Underwent rigorous training in Family Medicine, honing my diagnostic, treatment planning, and patient management skills across a broad spectrum of medical conditions
- Leadership as Chief Resident: Ascended to the position of Chief Resident in my final year, spearheading various resident initiatives, enhancing the training curriculum, and acting as a liaison between residents and faculty
- Professional Development: Participated in advanced leadership training programs, including attending the AAFP (American Academy of Family Physicians) conferences and various leadership building seminars, which fortified my administrative and leadership capabilities
- Collaborative Learning Environment: Engaged in a collaborative learning ecosystem, sharing knowledge and experiences with peers and mentors, fostering a culture of continuous learning and improvement
This foundational phase of my medical career not only equipped me with essential clinical expertise but also instilled a profound appreciation for continuous professional development and leadership within the medical community. March 1998 to May 2001
Firefighter/EMT/Search and Rescue
In the early stages of my emergency response career, I joined the Rural Metro Fire Department, where I explored various realms of emergency services. My journey encompassed:
- Wildland Firefighting: Initially enlisted as a wildland firefighter, gaining hands-on experience in tackling wildfires and understanding fire behavior and safety protocols
- Structure Fire Academy Invitation: Was recognized and invited to attend the Structure Fire Academy, where I acquired skills in urban firefighting, emergency response, and crisis management
- EMT Certification: Completed my Emergency Medical Technician (EMT) training, extending my emergency response expertise to medical emergencies and pre-hospital care
- Reserve Firefighter Duties: Served as a reserve firefighter across multiple stations in Tucson, facing a diverse array of emergency situations and honing my crisis response and teamwork skills
- Search and Rescue Team Core Member: Became a pivotal member of the Search and Rescue team, participating in numerous rescue operations and learning the intricacies of search, rescue, and recovery in various settings
This early expedition into emergency services laid a solid groundwork for my later endeavors in medicine, instilling in me a deep-seated understanding of rapid response, teamwork, and the significance of well-coordinated emergency services in saving lives and ensuring community safety. January 1997 to March 1998
Owner/Operator
Engaging in the realm of entrepreneurship, I purchased and managed the Double Zero Bar/Restaurant as both an investment venture and a managerial role. This hands-on experience in the business domain entailed:
- Live Music Coordination: Took the lead in orchestrating live music events, including selecting bands, negotiating performance fees, and scheduling performances
- Event Marketing: Crafted and executed marketing strategies to promote events, attract patrons, and create a lively, engaging atmosphere within the establishment
- Pricing Strategies: Established ticket pricing for events to balance profitability with accessibility, ensuring a robust turnout and satisfactory revenue generation
- Operational Management: Donned multiple hats, from tending bar to preparing meals, ensuring smooth daily operations, and providing a quality customer experience
- Financial Oversight: Oversaw the financial aspects of the establishment, managing budgets, revenues, and expenses to ensure the financial viability and growth of the venture
This venture into the business arena offered a distinctive perspective on management, financial oversight, and customer engagement, fostering a broader understanding of organizational operations, which would prove beneficial in my later administrative roles within the medical sector. July 1992 to November 1996
Adventure Racer
As a professional adventure racer and endurance athlete, I showcased my athletic prowess across a spectrum of disciplines on a global stage. My competitive spirit drove me to excel in a variety of challenging multi-sport events, leaving a trail of accolades and impactful experiences in my wake:
- Global Competitor: Participated in grueling adventure races and endurance events across multiple continents, displaying exceptional physical stamina and mental tenacity
- Record Setter: Achieved multiple course world records, setting a high benchmark in the realm of adventure racing, with a notable record of running 50 miles in 7 hours and 9 minutes
- Media Recognition: Captured the attention of mainstream media, with features on "Good Morning America," MTV, Outside Magazine, and numerous regional radio, print, and TV outlets
- ESPN X-Games Medalist: Secured a coveted medal at the ESPN X-Games, spotlighting my aptitude in extreme sports and competitive edge
- Diverse Athleticism: Excelled in trail running, mountain biking, rock climbing, rafting/kayaking, professional downhill mountain biking, and ultra-marathons, demonstrating a versatile athletic skill set
- Marketing and Sponsorship Management: Initially acted as my own marketing and sponsor agent, successfully acquiring sponsorships from industry giants like Nike, Red Bull, Oakley, and Adidas. Managed media events, photo incentives, and product design collaborations, enhancing brand visibility and fostering mutually beneficial partnerships
This period of intense athletic competition honed my discipline, strategic thinking, and goal-driven approach, qualities that later translated seamlessly into my medical and managerial career pursuits. 
